01 Nov 2016
Have you ever searched for something, not knowing what you were looking for, and found it? No? Me neither.
That would be a silly question to a lot of people, but not contractors. For, unfortunately, most contractors have their team aiming for an unidentified target - expecting them to hit it, without first setting clear expectations of what the target is.
How about your team members? Do they know, and better yet understand the targets you set in order to achieve your goals? Or, are you allowing them to just do the best they can?
If it’s the latter, you have a problem. It’s also a fairly common one.